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Visitors Protect Insurance by IMG Global

Comprehensive Coverage Plan with Pre-existing Condition Coverage

Visitors Protect Insurance


International travel can become a scary situation if you’re not prepared for a medical emergency.

Most travelers assume they’re already covered by their standard medical plan, but that isn’t always the case. While domestic plans provide sufficient coverage at home, most are not designed to provide the coverage and assistance required for international travel. Don’t let your medical coverage be an uncertainty. The Visitors Protect plan is designed specifically for individuals and families traveling from their home country to the U.S., Canada, and Mexico. This temporary medical insurance includes coverage for pre-existing conditions, so you can spend more time enjoying your international experience—not worrying about your medical coverage.

Pre-Existing Conditions:

  • Deductible: $1,500 per injury or illness (plan deductible waived)
  • Maximum limit through age 69: $25,000
  • Maximum limit ages 70 and older: $20,000

Visitors Protect Insurance Plan needs to be purchased for the full duration of traveler’s stay. We recommend purchasing this plan based on the travel dates (both arrival and departure) so you covered during your travel/transit time. This plan cannot be renewed or extended. This needs to be purchased one time for the full trip.

Yes, Visitors Protect Plan does cover covid-19 like any other eligible medical expense. Testing for travel reasons and/or general knowledge are not covered. Coronavirus testing is covered if medically necessary per doctor’s orders.

To claim a Visitors Protect Plan, you will need to file the claim with IMG Global. You will find the claim form on our website under Client Resources. Please provide any billing details, receipts, explanation of benefits and/or information provided by the provider’s office when submitting the claim to IMG Global.

Once you finish the application and payment online, the ID Card, Policy Wording, PPO Link, Visa Letter and any additional documents will be sent to you via email within 5 minutes of completing everything online. Our office will also download all your documents and send them to you via email in a separate email.

Visitors Protect Insurance is a visitor medical insurance plan designed to help cover eligible emergency medical expenses for international travelers visiting the USA and other destinations.

The plan is generally available for eligible non-U.S. residents traveling outside their home country for temporary visits. Eligibility depends on the policy terms.

It typically covers eligible emergency hospitalization, physician visits, urgent care, ambulance services, diagnostic tests, prescription medications, and emergency medical treatment, subject to policy terms.

Coverage for pre-existing conditions depends on the specific plan benefits. Some plans may provide limited coverage for the acute onset of pre-existing conditions if eligibility requirements are met.

Many visitor insurance plans allow renewal if eligibility requirements are satisfied. Always review the policy wording before purchasing.

Claims are generally submitted through the insurance company's claims department using the required claim forms and supporting medical documents.

Visitors Protect Insurance offers financial protection against unexpected medical expenses, helping travelers access emergency healthcare while reducing out-of-pocket costs during their trip.